Guidelines

🌿 Camptopia Experiences Partner Client Guidelines

Together, We Create. Together, We Respect.

At Camptopia Sheung Shui, operated by Experiences Hong Kong Limited, we are proud to work with our Partner Clients to deliver memorable experiences—from Orientation Camps and Private Camping to Backyard Weddings and Team Building Retreats.

We believe in shared responsibility, mutual respect, and care for nature, people, and space. These guidelines help us uphold the standard of excellence our guests expect while maintaining a safe, clean, and collaborative environment.

1. Respect the Space and the Experience

Treat Camptopia Sheung Shui as a shared home for all guests, staff, and partners.

• All activities must conclude by 10:00 PM to respect nearby residents and local regulations.

• Keep music and noise to considerate levels at all times.

2. Shared Responsibility

As a Partner Client, you are responsible for ensuring your team and guests follow all venue guidelines.

• Please arrange your own volunteers or support crew for set-up, breakdown, and logistics unless otherwise agreed.

• Our onsite team will assist only with pre-booked Camptopia equipment or services.

3. Clean Space, Clear Mind

Leave no trace. All rubbish must be bagged and placed in designated disposal areas.

• Venue-provided equipment (tables, chairs, trolleys, etc.) must be returned to original condition.

• If you’ve booked our cleaning services, we’ll handle post-event cleaning per the agreement.

4. Onsite Support & Operating Hours

Standard onsite support hours: 9:00 AM to 6:00 PM

• No overnight security or assistance is provided unless pre-arranged.

• For evening events, please have your own crew to assist with guest safety and coordination.

5. Communication & Safety

• A WhatsApp group will be created to ensure smooth coordination before and during your event.

• In case of emergencies or time-sensitive issues, reach our team via the group or designated contact.

• Any incidents (e.g. injuries, damages) must be reported immediately to the onsite coordinator.

6. Brand, Trust & Spirit of Partnership

Camptopia Experiences is more than a venue—it’s a growing movement of outdoor learning, connection, and celebration. Our Partner Clients are extensions of this mission.

• Be honest in your communication.

• Respect the shared infrastructure and limited resources.

Let’s grow together by delivering experiences that are responsible, joyful, and uniquely Camptopia.

Thank you for being part of the Camptopia journey.
Let’s co-create wonder, with care and intention.

📍 Camptopia Experiencees
📞 +852 5222 0333
🌐 www.camptopia.hk