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Effective from 1 January 2025
By booking a Camptopia Experiences Package through Camptopia.hk or via a private booking link provided by Camptopia Limited or its affiliated partners, you (the Guest, also referred to as the Organiser) agree to the following terms:
1.1 Your Camptopia Experiences Package details, including venue, services, and merchandise, are confirmed at the time of booking.
1.2 Any requested changes must be submitted at least 3 weeks prior to the event date, subject to availability and approval.
2.1 For Camptopia Experiences Packages (e.g., Orientation Camp, Private Camping) HK$30,000 or below, full payment is required at booking.
2.2 For Camptopia Experiences Packages over HK$30,000, a 50% deposit is required at booking, with the balance due 7 days before the event date.
2.3 A Security Deposit of HK$5,000 must be paid no later than 48 hours before the event date. The deposit is refundable within 14 business days after the event, subject to post-event inspection.
2.4 Accepted payment methods: FPS bank transfer or credit card.
2.5 A booking is only confirmed once the required payment is received.
3.1 For Camptopia Experiences Packages (e.g., Orientation Camp, Private Camping), all participants must register online via the Camptopia.hk registration link provided.
3.2 Each participant will receive a unique order number to present on the event day for check-in.
4.1 Cancellations 60+ days prior: 75% refund of total fees paid.
4.2 Cancellations 30–59 days prior: 50% refund of total fees paid.
4.3 Cancellations less than 30 days prior: No refund.
4.4 Cancellations within 7 days: No refund, but a one-time reschedule may be arranged within 3 months, subject to availability.
4.5 Weather-related rescheduling: If Typhoon Signal No. 8 or Black Rainstorm Warning is in effect on the event day, the event may be rescheduled within 3 months, subject to availability.
5.1 Camptopia Limited shall not be held liable for delays or failure to perform due to circumstances beyond its reasonable control, including natural disasters, government restrictions, pandemics, or power outages.
6.1 The Guest / Organiser is responsible for returning the venue in its original condition after the event.
6.2 All equipment, décor, and garbage must be removed before the agreed handover time.
6.3 Any damage to the venue or its equipment will be charged to the Guest / Organiser.
6.4 Overtime charges may apply if the venue is used beyond the scheduled hours.
6.5 The Guest / Organiser is responsible for ensuring the conduct, safety, and supervision of all attendees.
6.6 All equipment and furniture provided by Camptopia Limited, whether included or rented as part of the Camptopia Experiences Package, must be handled with care and used only as intended. Any evidence of misuse (e.g. kicking, improper stacking, reckless handling) or unauthorised use (e.g. removing equipment from designated zones or using it without staff permission) will result in immediate penalties. Camptopia Limited reserves the right to charge for repairs, replacements, or apply a fine. No refunds will be issued for experiences affected by such violations.
6.7 Guests are strictly prohibited from moving large equipment (such as BBQs, campfire sets, tents, furniture) without staff assistance or approval.
7.1 Optional services (e.g., transport, catering, AV equipment) must be confirmed and paid at least 14 days prior to the event.
7.2 Changes or cancellations after this deadline may incur additional charges.
8.1 The Guest / Organiser agrees to indemnify Camptopia Limited and its partners against any claims, injuries, damages, or liabilities arising from the event.
8.2 Camptopia Limited accepts no responsibility for personal injury, illness, theft, or damage to property during or after the event.
8.3 Guests / Organisers are strongly advised to obtain event insurance.
9.1 The Guest / Organiser must obtain adequate event liability insurance if required (especially if alcohol is served or third-party vendors are involved). Camptopia may request proof prior to the event.
10.1 The number of attendees must not exceed the approved venue capacity. Exceeding this limit may result in immediate event termination and forfeiture of deposit.
11.1 Illegal or dangerous activities
11.2 Use of open flames, fireworks, or unauthorized smoke machines/drones
11.3 Smoking in non-smoking areas
11.4 Unapproved external alcohol or catering (unless written consent is given)
12.1 If the venue is not returned in a clean condition, cleaning fees will be deducted from the security deposit or charged separately.
13.1 Camptopia Limited reserves the right to photograph or record the event for promotional use, unless the Guest / Organiser opts out in writing before the event.
14.1 In case of dispute, both parties agree to attempt resolution through mediation. If unresolved, the matter will proceed to arbitration in Hong Kong SAR.
15.1 These Terms and Conditions constitute the entire agreement and supersede all prior communications or understandings.
16.1 Any changes to this agreement must be in writing and signed by both parties.
17.1 If any clause is deemed unenforceable, the remaining provisions will remain in full force.
18.1 This agreement is governed by the laws of Hong Kong SAR. Any legal disputes shall be resolved under Hong Kong jurisdiction.
19.1 For all enquiries, please contact our Camptopia Limited legal team.
