Effective from 1 January 2025
By booking a Camptopia Experiences Package through Camptopia.hk or via a private booking link provided by Camptopia Limited or its affiliated partners, you (the Guest, also referred to as the Organiser) agree to the following terms:
1.1 Your Camptopia Experiences Package details, including venue, services, and merchandise, are confirmed at the time of booking.
1.2 Any requested changes must be submitted at least 3 weeks prior to the event date, subject to availability and approval.
2.1 For packages HK$30,000 or below, full payment is required at booking.
2.2 For packages over HK$30,000, a 50% deposit is required at booking, with balance due 7 days before the event.
2.3 Security Deposit of HK$5,000 due 48 hours before event; refundable within 14 business days after inspection.
2.4 Accepted payments: FPS bank transfer or credit card.
2.5 Booking is confirmed only upon receipt of required payment.
3.1 All participants must register online via the Camptopia.hk registration link provided.
3.2 Each participant will receive a unique order number to present at check-in.
4.1 60+ days prior: 75% refund.
4.2 30–59 days prior: 50% refund.
4.3 Less than 30 days prior: No refund.
4.4 Within 7 days: No refund, but rescheduling within 3 months may be offered.
4.5 Weather (Typhoon No.8 / Black Rainstorm): Reschedule within 3 months, subject to availability.
5.1 Camptopia Limited is not liable for delays or failures due to force majeure events.
6.1 Guest/Organiser must return venue in original condition.
6.2 Equipment, décor, garbage must be removed by handover time.
6.3 Damage charges apply to Guest/Organiser.
6.4 Overtime use may incur charges.
6.5 Guest/Organiser is responsible for attendee conduct and safety.
6.6 Equipment misuse or unauthorized use may result in fines or charges; no refunds for violations.
6.7 Guests must not move large equipment without staff approval.
7.1 Must be confirmed and paid 14 days before event.
7.2 Late changes may incur fees.
8.1 Guest/Organiser indemnifies Camptopia Limited and partners for any claims or damages.
8.2 Camptopia is not liable for personal injury, illness, theft, or property damage.
8.3 Event insurance is strongly advised.
9.1 Liability insurance may be required; Camptopia may request proof before event.
10.1 Attendee number must not exceed venue capacity. Breach may result in event termination and deposit forfeiture.
11.1 Illegal or dangerous activities
11.2 Unauthorized open flames, fireworks, smoke machines, drones
11.3 Smoking in non-smoking areas
11.4 Unapproved alcohol or catering
12.1 Cleaning fees apply if venue is not returned clean.
13.1 Camptopia may photograph or record events for promotion unless opted out in writing before event.
14.1 Disputes will first attempt mediation; if unresolved, arbitration in Hong Kong SAR.
15.1 This agreement supersedes all prior communications.
16.1 Changes must be in writing and signed by both parties.
17.1 If any clause is invalid, the rest remain in force.
18.1 Governed by Hong Kong SAR law.
19.1 For all enquiries, contact Camptopia Experiences at [email protected].